Contact

Talk to Us Before You Decide

Describe your broker, your strategy count, and your timeline — we will give you a realistic answer within one business day.

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The more context you share, the faster we can give you a useful response.

What to Include in Your Message

When reaching out, it helps to mention: which broker or brokers you use, how many strategies you want to automate simultaneously, whether you have an existing script (MQL4, MQL5, Python, or pseudocode), and what your expected monthly trade volume looks like. You do not need to share strategy logic — we only need enough to assess the integration complexity. If you are unsure about any of these details, send what you have and we will ask follow-up questions during the scoping call. Response time is within one business day Monday to Friday.

Send Us a Message

Reach us directly if you prefer not to use the form.

Our Contact Details

Studio

Strada Mihail Kogălniceanu 14
Iași 700454, România

Get in touch

info@vividjswift.pro
+40 732 118 445

Hours

Monday–Friday
09:00–18:00

The questions we receive most often during first contact.

Before You Send — Quick Answers

Is there a free trial or demo period?

We do not offer a self-service free trial. Instead, we offer a scoping call at no charge where we walk through your broker setup and strategy requirements together. If we are a fit, onboarding begins; if we are not, we will say so clearly and suggest alternatives where we can.

Can I cancel my subscription at any time?

Yes. Monthly plans can be cancelled with 30 days' notice. Your configuration and dashboard access remain active through the end of the paid period. We export your strategy configuration in a readable format so you are never locked in.

Do you work with clients outside Romania?

Yes. We currently support clients in Romania, Bulgaria, and Germany, and we can onboard clients anywhere in the EU whose brokers expose a compatible API. All communication is in English. We do not currently offer support in Romanian or German.

Send Your Message and We Will Follow Up Within One Business Day

No automated responses — a member of the engineering team reads every enquiry.

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